Zoom

70 live roles · video conference

As a Renewals Manager on the Federal team, you’ll take ownership of a strategic book of federal business, protecting and growing Zoom’s installed base through disciplined renewal management and meaningful customer engagement. Your work will shift between finalizing renewals, forecasting pipeline, and uncovering expansion opportunities that create lasting value for government customers. You’ll partner closely with Sales, Finance, and Customer Success to navigate complex deals and build the trust that keeps federal agencies coming back. This is a quota-carrying role that rewards strategic thinkers who bring genuine curiosity to customer challenges and care deeply about long-term outcomes. About the Team The Renewals team at Zoom sits at the intersection of customer success and revenue growth, focused on retention, expansion, and delivering measurable value across Zoom’s customer base. On the Federal side, the team partners closely with account teams to strengthen relationships with government agencies, navigate complex procurement cycles, and ensure Zoom’s platform continues to meet mission-critical needs.