globalhr
4048 live roles
We are seeking a strategic, impact-driven Director, Total Rewards Ops Global Service Owner accountable for the strategy, growth, adoption, performance, and continuous improvement of a global HR service portfolio. This role operates as the strategic owner of the service, combining deep functional expertise with an enterprise mindset and a strong commercial orientation. The Global Service Owner serves as the primary strategic partner to HR leadership, Global Process Owners, business leaders, regional stakeholders, and People Services Operations, ensuring that services are designed around customer needs, delivered consistently at scale, and continuously optimized for value, experience, and cost. Acting as a “mini P&L leader,” the role owns the service’s financial and operational performance, including demand, cost efficiency, service adoption, portfolio growth, addressable market, and opportunities to expand the service catalog. The role is responsible for translating the HR operating model and enterprise strategy into scalable, differentiated services that create measurable value for the organization.
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