Attentive

19 live roles

We are looking for an experienced customer success professional to join our team as a Senior Customer Success Manager. You will take ownership of relationships with our strategic clients and lead their program strategy in a consultative and data-driven fashion. You will run all facets of their acquisition and messaging program and own the customer relationship at strategic goal alignment during implementation and moving through every part of the client lifecycle, working cross-functionally to provide maximum value for your customers, while retaining and growing revenue for Attentive.   As a Senior CSM, you will be responsible for accurate revenue and renewal forecasting, designing and implementing strategic account plans, and identifying opportunities to expand the customers suite of Attentive products to satisfy their goals. You will have the latitude and autonomy to navigate the technical and strategic aspects of your relationship with the customers and be trusted to represent Attentive at in-person meetings and functions, happy hours, and events.